Pre-arrival guide

Welcome to Iglu Central!
1 Regent St, Chippendale NSW 2008
We are excited to have you join our vibrant community. We have put together a comprehensive pre-arrival checklist to ensure a smooth transition into your new home, designed to provide you with all the necessary information and guidance you need to make your arrival and settling-in process as seamless and enjoyable as possible.
We look forward to making your stay with us comfortable, convenient, and unforgettable.

Check in time
Check-in from 2pm

Front desk hours
9am – 5pm Monday to Sunday
If you’ll be arriving outside of these hours, call our Resident Leaders on 0406 402 101 and they will check you in.

Documents to bring
Passport / Photo ID
Confirmation of Enrolment (CoE) / Proof of enrolment
International Under 18s
If you’re arriving as an International Under 18 student, your university has additional requirements you’ll need to adhere to:
- Check-in time required by your university: 9am – 5pm
- Additional documents to bring: Confirmation of Appropriate Accommodation and Welfare (CAAW) letter
- If you’re a University of Sydney, Taylor’s College, or UTS student, you’ll also need to provide the contact details of your welfare guardian at check-in.

What to pack
All Iglu properties come fully furnished but there are certain things you’ll still need to bring.
View the packing checklist for your apartment and find out what’s already here for you and what you’ll need to pack.

Iglu linen kits
There is a lot to think about when you’re moving to a new home and we want to make it as smooth as possible for you.
That’s where one of our handy linen packs comes in. With a quilt, quilt cover, pillows, bed linen and towels, it has everything you need to freshen up, make your bed and settle in for a good night’s sleep.
How much are they?
- King Single Sized Bed (Shared apartments) – $155 AUD
- Double Sized Bed (Studio apartments) – $175 AUD
It’s easy to order one!
If you would like to order a linen pack, simply fill in the form at the link below. The property team will confirm availability and then look after the rest for you. Stocks are limited so it is best to order ahead to avoid disappointment.

Where to buy
Grabbing supplies to set up your apartment is ultra convenient from Iglu Central with plenty of shops within walking distance.
Just 10-minutes walk away is Broadway Shopping Centre where you can purchase your own bed linen, towels, toiletries, kitchenware and cutlery. You’ll find all your homeware needs at Kmart, and grocery items at Coles.
You can also grab your daily grocery items from Woolworths at Central Park within Central Park Mall which is 200 metres away.

Mobile key system
Iglu Central operates on a mobile key system which means you’ll be able to open your apartment door by holding your phone to the lock.
To help speed up the check-in process, we recommend installing the Livvi app prior to arriving. You can access the app for Apple or Android here:
Once the Livvi app is installed, you will be asked to register. Please use the email address that you used to place your booking with Iglu. Your key will not appear immediately, it will appear once you have been checked in at Iglu Central.
Don’t stress if you don’t get a chance to do this, our team will be on hand to help you on the day.

Coming from overseas?
Find out about Australian power plugs, getting a SIM card for your phone, and public transport cards.
Here are our tips to make getting connected to life in Australia a little easier.